On-site service

These are the services Stockholmsmässan offers on-site.
Limited accessibility may occur at certain fairs, such as those with built-in level differences or with high visitor traffic. This means that at some fairs, we offer free admission to visitors who are wheelchair users. If you are a caregiver and are here in your professional capacity, you also have free admission together with your user.

Strollers to borrow
There are strollers available for loan at the information desk at the main entrance. Show your identification to borrow a stroller. Strollers cannot be reserved in advance.

Payment in cloakrooms
We accept Amex, Diners, Mastercard, Visa, and Maestro.

Animals at Stockholmsmässan
Animals are not allowed inside the venue. The only exceptions we make are for assistance dogs and show dogs during dog shows.

First aid
Our first aid room is located between the A and B galleries, behind the Press Office.
Stockholmsmässan is certified in the Swedish Heart and Lung Foundation’s Heart Safe Zone. We have several defibrillators in various locations throughout the facility, and our security guards are trained in first aid. Find out more about our defibrillators and where to find them in the facility.

Storage lockers
For those who want to store valuables and bags, we have lockers near the entrance to the Victoria Hall. The lockers come in two different sizes. If you want to use a storage locker, scan the QR code on the locker with your mobile camera and follow the instruction.

Cloakrooms
For large events, we set up additional cloakrooms. The fee is 40 SEK for a jacket and 40 SEK for a bag. Payment is made by card.

At certain fairs, you can pre-purchase cloakroom tickets online, simultaneously with your entrance ticket purchase.

Elevators
Elevators are available in the A gallery and in hall B, as well as down to the parking garage at the main entrance.

Dogs
Certified assistance and guide dogs, such as service, medically alert, and signal dogs, are allowed to enter the fair. Exhibiting dogs are, of course, allowed to enter dog shows.

Exhibiting dogs are, of course, allowed to enter dog shows.

Hearing aids
Stockholmsmässan has hearing aid systems for those with hearing aids. The hearing loop has its own radio receiver, which means you will hear the performance/lecture very clearly without disturbing background noise. These hearing aids are available in the following halls: Victoria Hall, K1, K2, K11, K21, T1, T2. If you have any questions during the event, please contact the Information Desk

Kiosk
Pressbyrån is located near the main entrance. Opening hours follow the ongoing event

Charge your phone
The information desk at the main entrance has portable powerbanks with charging cables that can be rented via the Lectogo app.

This way, you don’t have to be tied to a power outlet and can instead charge your device while you visit the fair. This service costs 5 SEK per started hour.

Restaurants
There are 10 restaurants to choose from at Stockholmsmässan.
Read more about the restaurants here
See restaurant map here

Wheelchairs
A limited number of wheelchairs are available for loan at the information desk at the main entrance, upon a presentation of identification. The wheelchairs cannot be booked in advance.

Room for reflection/prayer
Stockholmsmässan offers a room for reflection, where you can take a peaceful moment during your fair visit for prayer, contemplation, or similar activities. Please contact the Information desk at the main entrance for more information and access to the room.

Smoking
Stockholmsmässan is smoke-free. We allow smoking outdoors.

Changing rooms & nursing rooms
Changing rooms are clearly marked in the facility. We also have a nursing room, please contact the Information desk at the main entrance.

Accessibility
We want Stockholmsmässan to be accessible to everyone. Read more here.

Toilets
Toilets are available throughout the facility and are clearly marked with signs. Toilets for disabled persons are available at the entrances, in Hall C, as well as in Gallery A and Gallery B.

Recycling
Stockholmsmässan sorts waste for recycling and operates according to a documented sustainability policy. Read more about our sustainability efforts here.